Delivery of foods


Our Delivery Service provides you an online platform, located at the address Nayeb Restaurant Tbilisi  to order different Products online from the list of the foods and other listed services by pre-paying for the service via banking channels made available to you. Nayeb Restaurant Tbilisi does not own, sell, resell, furnish, provide, prepare, manage and/or control the costumers or the related services provides in connection thereof. Nayeb Restaurant Tbilisi  responsibilities are limited to: (i) preparing the foods and other orders and (ii) delivering your order. It means that you assign Nayeb Restaurant Tbilisi  to transfer the payment of the cost of the Products delivered to the customer.
You understand and agree that our Delivery Service is available to you only in the territory of Georgia. Accordingly, products purchased through our online platform may only be distributed to you if you currently stay inside of the country.

Pricing & Payment Methods


The price of products charged will be as quoted on the website at the time you confirm order with The cost of products includes all taxes. The costumer and Nayeb Restaurant Tbilisi  have a right unilaterally change the price of product and cost of delivery. Nevertheless, please pay attention that the costumer has no right to unilaterally change the cost of delivery and we have no right to unilaterally change the price of product. The Customer and Nayeb Restaurant Tbilisi  have no right in their discretion to change the cost of Products and Delivery on the orders accepted for execution, except if there is an obvious error regarding the price of the product and cost of delivery. You agree to pay all fees and charges incurred in connection with your purchase including any applicable taxes. Nayeb Restaurant Tbilisi  does not assume any responsibility or liability to the actions, products, and content of any third parties related to the creation or delivery of your order. Nayeb Restaurant Tbilisi  may require additional verification or information before accepting any order.
Payment method for products delivery shall be pre-paying for the product and delivery via banking channels made available to you. You as a user agree to assign Nayeb Restaurant Tbilisi  to transfer the payment of the cost of Products to the Customer. You understand and agree that Nayeb Restaurant Tbilisi  transfers the right to deliver your product to your delivery address to its courier who from his side is entrusted to deliver your payment of the cost of product and service to the Customer and Nayeb Restaurant Tbilisi.

Ordering, Delivery, Cancellation & Refund


Essential terms of ordering and delivery, cost of products is available on Nayeb Restaurant Tbilisi website:
You agree to take particular care when providing Nayeb Restaurant Tbilisi with your personal details and warrant that these details are accurate and complete at the time ordering. Any order that you place with Nayeb Restaurant Tbilisi is subject to approval / confirmation of product availability, delivery capacity and acceptance by Nayeb Restaurant Tbilisi and the Customer. Please thoroughly check the address of delivery of your product because if our courier delivers the ordered product to the incorrect address that later was changed from your side, you will be charged twice to pay cost of delivery.

When you place your order online, we will send you an email to confirm that we have received it. This confirmation will be produced automatically so that you have confirmation of your order details. You must inform us immediately if any details are incorrect. The fact that you receive an automatic confirmation does not necessarily mean that either we will be able to fill your order. Once we have sent the confirmation we will check availability and delivery capacity. If the details of the order are correct, the contract of delivery will be confirmed by email.If delivery is not available Nayeb Restaurant Tbilisi also let you know by personal account notification.Delivery period quoted at the time of ordering are approximate only and may vary.


If you fail to accept delivery at the time they are ready for delivery or Nayeb Restaurant Tbilisi is unable to delivery at the nominated time due to your failure to provide appropriate instructions or authorization, then the Product shall be deemed to have been delivered to you and all risk and responsibility in relation to such Product shall pass to you. In case of your absence at the delivery address for longer than 10-15 minutes after the delivery service arrival and you will not be refunded. Any storage, insurance and other costs which Nayeb Restaurant Tbilisi incurs as a result of the inability to deliver shall be your responsibility and you shall indemnify in full for such cost.
You must notify Nayeb Restaurant Tbilisi immediately (maximum in 5 minutes)  if you decide to cancel or change your order, preferably by phone. Sometimes cancellation is not guaranteed since your foods are ready anyway. Nayeb Restaurant Tbilisi will not be able to refund any order, which has been already dispatched. Receiving full or partial refund from changed or cancelled order is not always guaranteed from the side of Nayeb Restaurant Tbilisi.

In the unlikely event that we sent a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded

Limitation of Liability


Great care has been taken to ensure the information available on this Website and Application is correct and error free. We apologize for any errors or omissions that may have accrued. We cannot warrant that use of the Website will be error free or free for purpose, timely, that defects will be corrected.

By accepting these terms of use you agree to relieve us from any liability whatsoever arising from your use of information from any third party, or your use of any third-party website or application, or your consumption of any product from any Nayeb restaurant tbilisi related Customers.
We disclaim any and all liability for the composition and quality of any products purchased through Nayeb restaurant tbilisi. This does not affect your statutory rights as a customer

We shall not be held liable for any failure or delay in performing delivery service where such failure arises as a result of any act of omission, which is outside our reasonable control such as all overwhelming and unpreventable events caused directly and exclusively by forces of nature that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to: war, riot, civil commotion; compliance with Georgian law or governmental order, rule, regulation or direction and acts of third parties.
We do not accept liability for any indirect loss, consequential loss arising out of inaccurate or inattentive use of the Website. We have taken all reasonable steps to prevent Internet fraud and ensure any data collected from you is stored as securely as safely as possible. However, we cannot be held liable in the extremely unlikely event a breach in out secure computer servers or those of third parties.